Terms & Conditions

Normal Business Hours

10:00am – 7:30pm IST

Rates

2024 Maple Retail Rates

Retail rates and discounted blended rates are subject to change yearly on or after Jan. 1 of the upcoming year-end.

Discounted Blended Rates

Paid Search & Social Management Rates

Additional Costs to Consider

This price does not include the printing or shipping of any materials. This price does not include the purchase of stock photography or video, press releases, catering, plugins, widgets, technology tools, travel expenses or any other hard costs. These items will be billed separately. Client is responsible for paying for and maintaining products/subscriptions.

All attempts will be made to use royalty-free stock photography. No images will be purchased without the consent of the client. Stock photography costs can range from $15 to $500+. Efforts will be made to use the lower priced images first.

Terms and Conditions

Client Will

Marketing

Unless specified otherwise or restricted by NDA, Maple Design reserves the right to publicize client projects in positive manner.

Client Logo

Client grants permission for Maple Design to display company logo in marketing materials.

Delivery Schedule

Delivery is based on availability. Specific timing is not guaranteed.

Legal

Agreement includes all terms herein. Disputes unresolved amicably will go to arbitration.

Copyright

Work is "work made for hire." Rights transfer to client after final payment.

Project Cancellation

Cancelled projects are invoiced for time/expenses until cancellation point.

Video & Photoshoot Cancellation

7-day notice required. Less than 7 days may incur up to 50% cost + expenses.

Meeting Cancellation

Significant meetings cancelled with less than 7 days may incur 50% cost + expenses.

Retainer Cancellation

Any project where payment is based on a monthly schedule and not a milestone schedule is considered a “retainer.” Client can cancel this retainer with 60 days’ notice from the beginning of any calendar month. Two full months’ notice from the 1st of a calendar month is needed to cancel this contract. Therefore, the most notice needed is 90 days and the least notice needed is 60 days. For example, if notice were given on the 15th, this would require approximately 75 days, if notice were given on the 5th this would require approximately 85 days, if notice were given on the 30th, this would require approximately 60 days. Retainer cancellation, if given verbally or via email, requires a reply email confirming acknowledgement of cancellation. Cancellation via certified mail will also be accepted, mail to Maple, 155 Fleet St. Portsmouth, NH 03801.

Proposal/Estimate Expiration

Estimates valid for 30 days, after which Maple reserves right to re-estimate.